Then get the USB cable to plug your device into USB port in this computer. If you cannot find Apple Mobile Device USB Driver in the Universal Serial Bus controllers section, just right click Apple iPhone/iPad in the Portable Devices section to uninstall it. However, once you found the following abnormal situations, please fix it via the solutions. Locate and expand the Portable Devices section to look for your connected device (such as Apple iPhone), Apple Mobile Device USB Driver and libusb-winxx devices. Check if Apple drivers are installed normallyĬlick and hold the Start button, then choose Device Manager. If it is running, just click Restart from the right-click options.ħ. If it is disabled, just right click AMDS in the last step and click Start. Search for “Apple Mobile Device Service” (AMDS) from the list menu of the page and right click it to select Properties to check its status from Service Status. Press Windows key + R to type services.msc in the run window, and click OK to open Service Manager. Check if you have installed Apple Mobile Device Service (AMDS). Restart our product to check if the app can detect your device.Ħ. Connect your device until iTunes can recognize your device. If your iTunes can recognize your device but our product can't, do as what follows. Check out whether your iTunes can recognize your device.ĥ.

Make sure you've downloaded the latest version of iPhone Data Recovery.Ĥ. In case the connection is unstable, try to change other USB cable and try again.ģ. Make sure that you unlock your device and click 'Trust' button on your device to trust the computer.Ģ. Disconnect your device and connect it again. If your device can not be detected, you can follow the steps below to solve such problems:ġ. Your problem is probably caused by something wrong with USB connection.

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